CDG CABS is available as a full-service solution for outsourced, online or licensed billing.
Delivery Methods
Outsourced CABS
The software application resides on CDG's IBM zSeries computer and processing occurs at its headquarters. Clients do not incur the expense or technology requirements of hardware ownership and maintenance. CDG provides general system enhancements and annual C/BOS version enhancements to comply with OBF mandates. CDG's staff provides support services and retrieves call detail records from clients' data collection devices and third-party sources. They also maintain rate tables, tariff changes, system maintenance, as well as perform bill verifications and other miscellaneous related duties. Clients are responsible for advising CDG of data collection changes or equipment upgrades, payment updates, tariff updates, manual usage and adjustments. After producing the carrier access bill, CDG creates a bill either on paper, CD-ROM or Bill Data Tape (BDT), and sends it to the recipients.
Online CABS
The software application resides on CDG's IBM zSeries computer and processing occurs at its headquarters. Clients do not incur the expense or technology requirements of hardware ownership and maintenance. Clients have access to all system screens via a direct mainframe connection and are responsible for maintaining rate tables, tariff changes and other related administrative functions. Clients also have responsibility for updating data collection changes or equipment upgrades, payment updates, manual usage adjustments and monthly bill verifications. CDG's staff performs support services, the carrier access billing processing function and creates a bill either on paper, CD-ROM or Bill Data Tape (BDT), and sends it to the recipients.
Online CABS is a very cost effective method for receiving all the functionality and flexibility of a licensed application because of direct access and client involvement in the daily activities associated with carrier access billing. General system enhancements and annual C/BOS version upgrades are transparent since they are performed on CDG's mainframe processor and are immediately available as soon as they are placed into production. Online clients are also invited to participate in the CABS licensee user group discussions and CABS development task force.
License CABS
The software application resides at the client's location on an IBM iSeries, pSeries, or zSeries computer. Clients are responsible for all administrative and system maintenance. They perform all activities necessary to create carrier access billing on either paper or Bill Data Tape (BDT), and send it to the recipients. Optional modules are available that augment and extend the functionality of the basic CABS system. CDG provides support, general system enhancements and annual C/BOS version enhancements to comply with OBF mandates. CDG also performs client-specific enhancements on a "time and cost" basis. Licensed clients are invited to participate in the CABS licensee user group discussions and CABS development task force.
Product Development
CDG is an inventive billing solution provider. Our challenge is to anticipate the rapidly changing telecommunications marketplace, so we can respond to our customers' needs and to today's competitive environment.
Active involvements in industry trade associations keep CDG abreast of technology advancements and market requirements. CDG is vigilant to recognize new product requirements and works diligently to stay ahead of industry expectations. Whether it is CABS or telephony enhancements, our experts are constantly seeking new methods to advance our clients' ability to succeed. As well as the creation of MBS and CABS, our continuing success would not be possible without the consistent research and development effort of our dedicated programming and support staff.
CDG also asks customers for their insights through user group activities, annual customer conferences, consumer surveys and one-on-one interactions. CDG's clients are its greatest source of research and development when testing and consulting with us about new projects.
Quality Assurance
The faster your business grows, the more you depend on the integrity of your customer invoicing. That's why CDG proofs the reliability of its systems through a hierarchical system of testing and cross testing.
As long as software products are being developed, testing is a very important aspect of the developmental process. Our quality assurance team checks the application to reduce business risk, tests that specifications are implemented as documented according to business needs, and assures that all associated business risks and manual procedures are at an acceptable level. They test processes, features and characteristics of the product to prove that it satisfies stated and implied needs.
Going beyond quality assurance, all systems are monitored using proven change and error management procedures, crisis preparedness testing, Statement on Auditing Standards (SAS) No. 70 Type 1 and 2 audits and evolving documentation. Through methods like these, CDG ensures matchless quality and dependability.
